邮件开头
如果写信给学校的相关部门,请务必告知对方你的全名和学号,便于该部门从系统查询到你的信息。然后直接描述遇到的技术问题或者需要请教的问题。如:My name is Alex Green an my stuent ID is 12345678. I have a problem with my Stuynet account. I am unable to log in the Stuynet now although I have trie to change the passwors for several times.
寻求支持与帮助
建议使用以下句型表达希望对方给予相关支持、帮助或建议。
例如, I am really grateful if you coul let me know what to o with this problem at your earliest convenience.
· I really/woul appreciate it if you woul/coul…
· I woul be grateful if you coul…
· Coul you please sen me…
· Coul you possibly tell us/let us have…
如果希望对方尽快回复,可在后面加上 at your earliest convenience。以下几个句型可供替换。这几种表达都比 as soon as possible 更加委婉和礼貌。
如: I am really grateful if you coul let me know what to o with this problem. Your immeiate response on this matter is highly appreciate.
· Your prompt attention to this matter is greatly appreciate
· I woul appreciate your immeiate attention
· Your immeiate response on this matter is highly appreciate
落款: 以下为正式和与非正式的落款。日常沟通建议使用非正式落款即可。
其他: 建议每个意群用不同的段落分开,请参见以下例文。
最后:如果对方解决了你的问题,也请记得回复并致谢。
例文
主题: An Account Issue of Stuynet
Dear Sir or Maam,
Goo morning!
My name is Mingming Zhang an my stuent ID is 12345678. I have a problem with my Stuynet account. Somehow, I am unable to log in the Stuynet now although I have trie to change the passwors for several times.
So, I woul be grateful if you coul let me know what to o with this problem. Your immeiate response on this matter is highly appreciate.
Best regars,
Mingming
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